At Betjam, the security of your personal data is our top priority. We're fully transparent about what data we collect, why we collect it, and how it's kept safe — everything is laid out clearly here.
BetjamWhen you register an account or use our platform, you share certain information with us. You have every right to know how we collect that information, why we collect it, and how we keep it safe — and this Privacy Policy is our commitment to that transparency.
Betjam believes that privacy of personal information is a fundamental right. That's why we collect only what's necessary and store it with the highest level of security. This policy may be updated at any time — you'll be notified of any changes via your registered email or phone number.
This policy applies to all services and products offered through betjam.fyi.
By creating an account, you agree to this policy.
The date of any policy update will always be displayed at the top of this page.
Betjam We collect two types of data — information you provide directly and data generated automatically as you use the platform. Full details are listed below:
| Data Type | What's Included | Purpose of Collection |
|---|---|---|
| Identification | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact | Phone number, email address | Account Management & Support |
| Financial | Mobile banking number, transaction history | Payment Processing |
| Betting | Betting history, favourite sports, live session data | Service Improvement & Responsible Gaming |
| Technical | IP address, device information, browser type | Security & Fraud Prevention |
| Behavioral | Page visits, click patterns, session duration | User Experience Improvement |
Betjam Your information is used only for specific, legitimate purposes — never for anything unnecessary. The main reasons we process your data are outlined below:
Account Management: To create, verify, and keep your account secure.
Payment Processing: To process deposits and withdrawals and maintain transaction records.
Customer Support: To resolve your issues and manage support tickets.
Fraud Prevention: To detect unusual transactions and keep your account secure.
Responsible Gaming: To detect excessive betting patterns and alert users accordingly.
Service Improvement: To better understand user preferences and deliver a more personalised experience.
Legal Compliance: To comply with licensing authority requirements and anti-money laundering laws.
Promotions: To send you offers and bonus information, with your consent.
Betjam Your data is never sold and is not shared unnecessarily. However, limited information may need to be shared in certain specific circumstances:
Payment Providers: Necessary information is shared with payment gateways such as bKash, Rocket, and Nagad to process your transactions.
KYC Partner: With internationally certified KYC providers for identity verification.
Law Enforcement: In the event of a court order or government investigation, we may be required by law to disclose certain information.
Gaming Authority: For audits and reporting requirements by licensing regulatory authorities.
Advertising partners: Your data is never sold or shared with advertisers.
Data Brokers: We have no relationship with any data brokers or data resellers.
Betjam's security measures are aligned with the highest industry standards. Every data layer has its own protection, so that if one layer fails, the others continue to safeguard your information.
All sensitive data is stored in the database in encrypted form.
Regular security audits and penetration testing are conducted.
In the event of a security breach, affected users will be notified within 72 hours.
Betjam Cookies are used on our website and app. Cookies are small text files stored on your device that help the platform run more smoothly.
BetjamAs a user, you have a number of important rights over your own data. Contact us at any time to exercise these rights.
Betjam Your data is not retained for longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal & Regulatory Requirements |
| Transaction Records | 7 Years | Anti-Money Laundering Laws |
| KYC Documents | 5 Years | Licensing Obligations |
| Customer Service Records | 3 Years | Dispute Resolution |
| Marketing Preferences | Until consent is withdrawn | GDPR Compliance |
| Log Files | 12 Months | Security Investigation |
Betjam We do not collect personal information from anyone under the age of 18, and we have no intention of doing so. If we become aware that a minor has registered an account, that account and all associated data will be deleted immediately.
Age is verified at the point of registration.
Age is verified again during the KYC process.
Parents with concerns can reach us at [email protected].
For any privacy-related questions, or to request access to or deletion of your data, please contact us BetjamContact the data protection team at
Data access requests are fulfilled within 30 days of identity verification.
Erasure requests are processed in accordance with legal obligations.
If you are not satisfied with our decision on a complaint, you may escalate the matter to the relevant data protection authority.
You've read our Privacy Policy — and seen just how transparent we are. Start betting safely on Betjam.