Account & Age Requirements
2 Questions
The minimum age to use Betjam is 18 — this is strictly enforced. No one under the age of 18 is permitted to create an account, place bets, or play any games on this platform.
⚠️ Date of birth is verified during registration. KYC (national ID verification) is mandatory before your first withdrawal — your age will be verified again at that point.
If someone registers with a false age and is caught during KYC verification, the account will be permanently closed and all funds may be forfeited. Betjam is committed to protecting minors — please ensure that no underage family member has access to your account. For more details, Responsible Gaming View the page.
Yes, Betjam is fully accessible through a mobile browser — no separate app download needed. Betjam's website is fully mobile-responsive, meaning everything is neatly laid out for smartphone screens.
1Type betjam.fyi in Chrome, Firefox, or your preferred browser.
2Log in — all features work instantly.
3You can also tap "Add to Home Screen" in your browser for an app-like experience.
💡 On Android, use Chrome — on iOS, use Safari — and tap "Add to Home Screen" to run Betjam as a PWA (Progressive Web App), no App Store download required.
Live betting, deposits, withdrawals, Live Casino — everything works perfectly on a mobile browser. The site is optimized to load quickly even on slower connections.
Betting & Tracking
2 Questions
All your betting records and financial transactions are neatly organized in your Betjam dashboard. Once you log in, follow the steps below:
1Betting History: Profile → "My Bets" — view all your bets from the last 7, 30, or 90 days. Filter by: Active / Won / Lost.
2Transaction History: Profile → "My Wallet" → "Transactions" — a complete record of every deposit, withdrawal, bonus, and refund, with dates and amounts.
3Statement Download: Select a specific date range and download your records in PDF or CSV format.
📊 As part of responsible gambling, Betjam recommends reviewing your betting history once a month — it makes staying within your budget much easier.
If you have trouble accessing your records, contact us via live chat — our support team will be happy to help.
Cricket betting on Betjam is straightforward, with a wide range of bet types available.
1Log in and use the top menu to "Bangladesh cricket" or "Match Winner" Go to the section.
2Browse the list of ongoing or upcoming matches — click on any match you want to bet on.
3Select your bet type — e.g. Match Winner, Toss Winner, First Wicket, Over/Under Runs.
4View the odds and enter your stake (minimum ৳50).
5Your bet is confirmed the moment you tap the "Confirm Bet" button.
🏏 Live Betting: Place bets while the match is in progress — odds update in real time. That's where the thrill of split-second decisions comes alive.
Popular bet options include: Match Winner, Series Winner, Top Run Scorer, Top Wicket Taker, and First Six. After placing your bets, check real-time status under "My Bets".
App & Technical Issues
2 Questions
This issue is most commonly caused by cached data, a weak network connection, or an outdated app version. Follow these steps:
1Refresh Browser: Reload the page, or close your browser and reopen it.
2Clear Cache: In Chrome, go to Settings → Privacy → Clear Browsing Data → Cached Images and Files. Then try again.
3Check Your Internet: Switch between WiFi and mobile data — a weak connection can slow down loading.
4Update your browser: If your browser is outdated, update it — the latest version of Chrome is recommended.
5Try a different browser: If Chrome isn't working, try Firefox or Edge.
🔧 If the problem persists, send a screenshot to our live chat — the support team will respond within 5 minutes.
If the site is temporarily down for maintenance, a notice will be displayed — it's usually back up within 15–30 minutes.
Betjam is built primarily for users in Bangladesh, so Bangla is set as the default language. You can also switch the language at any time.
1Look for the language icon (🌐) in the top-right corner of the page.
2Click it and you'll see options for Bangla and English — simply select your preference.
3Your preference will be saved when you're logged in — the site will open in the same language next time.
💬 Live Chat Support is fully available in Bangla — English is supported too. Just mention your preferred language at the start of the chat.
If text looks too small on your mobile browser, increase the font size in your browser settings — Betjam displays cleanly at any size.
Live Casino
1 Question
Betjam's Live Casino lets you play against real dealers via live video stream — just like sitting at an actual casino table.
🎴 Available games include: Live Baccarat, Live Roulette, Live Blackjack, Live Andar Bahar, Dragon Tiger, and more.
1Log In and "Live Casino" Go to the section — a list of games will appear.
2Choose your preferred table — the bet limits for each table are displayed upfront.
৳Minimum bets typically start from ৳100 — higher at VIP tables.
4Choose your chips, place them on the board, and wait for the dealer's cards or the roulette spin.
5Winnings are added to your wallet instantly.
A good internet connection is required to play Live Casino (minimum 4G). You can also chat in Bangla directly on screen. For beginners, we recommend starting with the simplest game Baccarat or Dragon Tiger to get started.